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July 13, 2019 - Freedomain Radio - Stefan Molyneux
37:42
Creating a great resume... (full screen)
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All right, so this is the Free Domain Radio resume review.
This has been a request that has been around for a while from some users who were interested in the get a job interviewing techniques that I had put out before.
And so we're going to go over a fine gentleman named Tim who has kindly agreed to be the guinea pig.
My experience in terms of hiring for, I guess about 15 years, I interviewed people for positions in the software industry.
I was a Chief Technical Officer for a good period of that time.
I don't know, I must have interviewed 5 to 700 people and hired probably 50 to 75.
So I have some experience in this area which I would certainly be happy to see if we can help somebody else with this situation.
So, Tim, do you want to talk a little bit about what it is that you're looking for before we look in the resume itself?
Okay, sure.
I'm a college student right now.
I'm about five months away from getting my bachelor's degree of electronics engineering.
And so I'm looking to move from a technician job to an engineering job, hopefully somewhere in the aerospace or robotics industry.
Okay, and it's an entry-level position that you're looking for, is that right?
Yes.
I have about a year and a half of experience as a technician, but I have no experience as a full engineer yet.
Okay, and what are your long-term goals in terms of your career are you interested in becoming?
I mean most people in technology end up in one of sort of two places.
They either go towards guru status or they go towards management status.
A guru of course being the go-to guy who knows everything there is to know about the technology.
and is a technical resource that is used for bringing people up to speed and troubleshooting and being a team lead on particular kinds of projects.
And the management is where you bid a fond adieu to a lot of your technical stuff and go more towards people, management, client management, and so on.
Do you have a preference at this point or an ideal way you would like to go?
I would like to go to the guru slash mad scientist area.
Mad scientist.
Okay, so you'll need the hairdo which you can get with a fork and an electrical socket.
Well, I couldn't, but I think that you're young enough that you could.
So, that's a possibility.
So, tell me what it is that you think about your resume as it stands, and then we'll see if there's ways to sort of fix it up and make it a little bit more appealing.
Okay, where I'm at with it right now is I, of course, don't have an objective statement because usually I try to customize that to the employer I'm putting it into.
I'm trying something different than what I've tried in the past.
Before, I put all my skills into one heading.
But I saw a sample resume this time where it broke down technical skills and computer skills separately, and I thought it looked kind of decent, so I'm trying that on this one.
And on page two, where I have the organizations and certifications, I think that that just by itself on the page looks really goofy.
I'm not real happy with that, but I'm thinking if I put the objective in there and increase the font slightly, I can move the skills and certifications down to the second page, and it'll look a lot fuller.
Right.
Okay.
And was there anything else that you wanted to talk about?
No, I think this is it.
Okay.
Now, can you tell me just at the... We'll just go over the sections and then I'll talk about what I think.
So, at the top you have objective, which is what you say that you customize for each particular potential employer.
Is that right?
Yes.
Okay.
Now, are you looking to get into a position Which requires prior experience or one that doesn't, or is it not important at the moment?
Realistically, I'm thinking that for an engineering job, I'm going to have to get one that requires minimal prior experience or none at all.
And for a technician job, yeah, some prior experience.
What I've found is that usually, for this field, if they want someone that has like five years of experience, they'll be willing to take an entry-level person or a person with one or two years.
That's usually not the case.
I mean, if I understand it right, if your question is, will someone take me if they want five years experience but I have only one year?
Sorry, what's your question?
Will someone take me if they say they want five years experience, but they'll take me if I have only one?
Oh no, I was saying that with my experience, that's what I found doing different job interviews and talking with other people who had been in similar situations, that usually if you have one to two years of experience, that you can slip into a job that they may say takes five years.
Oh, so you mean if they're looking for five years experience, but they will take somebody with one to two, is that right?
Yeah.
Okay.
Got it.
And so, because you're looking for a more entry-level position, you put your education above your work experience, which I think makes some sense.
Right.
Right, because that's the first thing that you want to establish, that you are available and ready and ready to hit the ground running when it comes to that.
Is that right?
You're breaking up again.
I'm sorry.
Okay, well, maybe this won't be the best time to do it, but we'll struggle.
If it happens again, we'll stop, and we'll try it another day, just because... And your sound is pretty muddy, too, but you're coming through to me okay, but for some reason we do seem to have these issues with this.
We'll give it a shot.
If it breaks up again, we'll try it another time.
But, uh...
So you have your education above your work experience because you're looking for more of an entry-level position.
Could you give me a... but the first thing that people are going to see is your objective.
And can you give me a sense of what it is that you would talk about in that?
How long it might be?
How many sentences?
And what the sort of structure would be of that section?
Usually I put it in for about two to three sentences, and I say something like, I'm a technician looking to get into a career, move up into engineering, and then I list the type of fields that I would like to get into.
And if I know what exactly the job entails that I'll be doing, of course I'll more customize it to that.
I'll try and highlight some good skills that I think would be Okay, that makes sense.
Now, so I think starting with the education is fine.
Now, where I had some suggestions to make was how it is that you talked about your work experience, and what you have here is Obviously, the stuff that you have done at TAC Worldwide, Worldwide Laser, this is not very likely to be exactly what people are looking for in whatever job you're applying for, right?
I mean, this pretty specialized stuff.
It can be.
The laser systems, especially, are pretty specialized.
What I did at the TAC Worldwide I did a lot of working with engineers, so of course I tried to highlight that.
RF and power supplies have skills that really translate into a lot of other electronic areas.
right right okay so the question is and this is again this is all my subjective nonsense hiring experience so this is all you know if it works for you that there's no right answer to this kind of stuff and you know your field a lot better than I do but I'll just give you some feedback from my experience and preferences again it's different for every hiring manager but this is what I would when people give me I did this, I did that, I did the other.
What they do is they give me a laundry list of their duties at prior positions.
Uh huh.
That totally puts me to sleep as a hiring manager.
The reason being, so I get your resume.
Let's say you're applying for a job at a place that I was a hiring manager at.
I'd say, okay, so he tested and troubleshooted RF satellite converters.
You know, he burned in and troubleshot power supplies coordinated with the engineering, interpreted test data, blah, blah, blah.
So that is a laundry list of what it is that you did at that particular facility, right?
Or that, that environment.
Now the problem is that if I need exactly those skills, fantastic, right?
But the likelihood that I'm going to need exactly what you did there is almost nil, right?
So the question is how can you communicate what you did in a way that creates or provides value for somebody even if they don't care what you did, right?
That's one of the real challenges with resume writing.
So the way that I try and break this up when I'm looking at helping people with resumes is, which gave me, or which taught me, right?
Those are sort of the free sentences, right?
That I would, so you say here, just to look at the beginning, test and troubleshoot RF satellite converters using various equipment.
And that gave you what kind of skills?
Like what did you get out of that that is transferable?
Because the only reason that you're talking about prior experience is it adds to your human capital, your intellectual capital for a new employee, right?
Right, it shows them what I can bring to them.
Right.
Now, if they need you to test and troubleshoot RF satellite converters using whatever various equipment is, that's great.
But the likelihood is very small that these four things are going to be exactly what they're looking for, and nothing else.
What they're going to look for is, and what did that teach you that's useful to me?
You know, I hadn't thought about that before, but the advice I'd received from my career services department at school had said to try and keep things impersonal.
Yeah, absolutely.
And again, this is just my subjective preference, but I'm just trying to look at it in terms of what I like and also I try to look at it in terms of what is going to add the most value to you.
Now, when they say keep it impersonal, what they mean is, you know, I love kittens, right?
And I dream of being a unicorn or something, right?
That is not what people want to see.
But they do want to see the skills that you have developed that are transferable to them, right?
Right, so testing and troubleshooting these particular technical components is not likely to be a skill that is transferable to the new work environment, right?
But what you learned by doing that, which is transferable, is something that people want to see.
Maybe I could rephrase that to say I learned how to troubleshoot X equipment, satellite converters, power supplies.
Would that be a better way to phrase it?
Well, that's six of one half a dozen of the other.
That's saying the same thing, but with a slightly different slant.
So... Okay.
And we don't have to go through each one of these in the list, but let's just focus on this RF satellite converters.
Because I remember talking to you about this once before, if I remember the right person, the right situation.
Now this was a situation where, if I remember rightly, a fair amount of self-study and self-initiative was put into place.
Like you had to bring that to the table, right?
I don't think I've talked about this with you before.
Oh, sorry, I must have you confused with somebody else.
You white people all sound the same to me.
Okay, so when you got to this tech place and you were told, well, you have to test and troubleshoot these satellite converters, how did that play out for you in the work environment?
Did you go on a two-week training course?
Did they give you a manual?
Did you trail someone to learn how to do it?
How was it that you got that skill set?
They put me with a more experienced tech, and he worked me through step-by-step the basics, and then he built upon what he learned, what he taught me.
Right, and that's great, and what that is, is very important, because it means that you're coachable, that people are willing to... It means that you're coachable, it also means that people are willing and happy to train you, because a lot of engineers, not to pick on engineers, this is true of people in various fields, but I've noticed it more with engineers, They kind of don't like being taught stuff, because engineers have a slight know-it-all thing when it comes to technology.
Like, yeah, yeah, yeah, I got it, I got it, right?
There's an old Dilbert about how when a TV technician comes over to repair an engineer's television, he actually has to give the engineer a pill to knock him out for about an hour.
So the engineer doesn't sit there explaining, oh, no, no, I could fix it myself, you know, I just don't have time, blah, blah, blah.
Right.
So this indicates that, and you don't have to say, and I was a wonderful student of this guy who loved me to death and has named his cat after me, but if you explain, and we can do this in a sentence or two, that you came in knowing nothing, you were attached to a more experienced person and got up to speed very quickly, that is a completely transferable skill, right?
Right.
And that's something that people are really interested in.
Because it's like, great, so I just have this guy Shadow, a more experienced technician, for how long did it take for you to get up to speed?
About three months.
And how long was it before you were doing stuff that made them money?
Probably about two months.
It was more the in-depth processes that took me that last month, the small details.
But it can't be that you were just sitting watching someone for two months, right?
Because the position itself was only nine months.
So when was it that you started to do stuff that was valuable to them?
How long before you?
Probably about three weeks ago.
Okay, that's great, right?
So you can say, within a few weeks, I, you know, and we'll figure this out, right?
But I just wanted to... And how much time did you take from the more experienced person, right?
They didn't, obviously, they didn't quit their job for three weeks to train you, right?
No, probably within the first day or two, it was about 25% of the time.
And after a couple of weeks, it was 10% and then 5% of the time, and then almost nothing after that.
See, and can you see that from a hiring standpoint, I don't know how much detail you have to go into, and that's something which is more of a judgment call, but it's really good to have that as knowledge when you're putting your resume together.
Because it means, look, I can start creating value for you within a week without taking a huge amount of time.
I'm coachable, I'm trainable, I'm a self-starter.
I can deal with the anxiety of going off and doing a new thing and going back to ask someone for help who is more experienced.
So I'm not the kind of person who just keeps going even if he doesn't know what he's doing because he's too afraid to ask for help.
Like, all of these are really transferable and important skills, right?
Right, right.
In fact, I made that clear to the person that I was working with.
The first day I was working with them, I said, you know, I hope you're patient because I'm probably going to come to you with a whole lot of questions at first.
That's great too, right?
Because as a manager, I'll tell you, there's nothing more annoying than a person who won't ask for help and doesn't know what they're doing.
Yeah.
Right, because they'll put work through that may cause your reputation to be problematic with the client.
They may waste supplies, right?
So the fact that you are confident and willing to go through that process and provide value quickly, that is something that I strongly suggest a hiring manager is going to be.
And that's why I asked about the starting position, because if you're more experienced, you're obviously expected The more experienced you are in a way, the more important your specific technical skills are.
The less experienced you are, the more you should focus on and demonstrate to them, objectively, how quick it is for you to learn and how confident you are in terms of gaining skills and being the kind of person that people want to help.
Right, yeah.
So let's, we'll just try, if you don't mind, we'll try this first sentence and we'll see if we can come up with something that is going to be grabby for someone.
Okay.
Okay, so let's just leave the first sentence.
I'm just going to the end of the line here.
You can't see this, but you'll see this in the video.
So we'll go to the last line here and This is just off the cuff, right?
So I'll send this back, you can fix it up.
Started with no knowledge and achieved independence from my trainer.
From trainer within, what, three weeks you said?
Yeah, about three weeks.
Three weeks.
Independence from trainer within three weeks.
And whether you want to go into more detail with that, with no knowledge, with no specific technical knowledge, let's say, no knowledge sounds a bit like, you know, where's the bathroom?
No specific technical knowledge.
And achieved independence from trainer within three weeks.
And asked for help whenever necessary, which was whenever necessary.
And then asked for help.
And again, this is just off the cuff.
You can refine this as you like, but to me, this is the difference between I can do X and I did do X and here's the skills which I can transfer from that to you.
Right.
Okay, now, so the second one you have here is burn-in and troubleshoot power supplies, right?
Uh-huh.
Now, first of all, not only is that a great topic for a first date, but tell me a little bit more about how you learned, did you come in with that knowledge?
No, with that one I shadowed a different person who also trained me, and that took me about three to four days for him to get me to where he could allow me to do it by myself without killing myself.
Okay, alright, so trained I brought myself up to speed with minimal training in three to four days, right?
Yeah.
Again, this is all nonsense.
We're just typing it in, right?
Right, right.
Now, my particular preference is also to work in the past tense.
Right, so tested and troubleshooted, troubleshooted, troubleshot, I don't know.
Because this is all in the past, right?
So coordinated, I'm just looking at the third line here, coordinated with engineering and so on.
Now, this is interesting, this third one where you say, coordinated with engineering to develop new test procedures for products.
Yeah, I put that in there because I wanted to show that I could communicate with engineers and that I could work within a team to develop new things.
I think that's important enough that one sentence doesn't really tell enough, right?
All right.
Okay.
Because if you say, well, I came in with no knowledge, I worked there for nine months, but I coordinated with engineering to develop new test procedures for products, that is confusing to me as a hirer because it's like, what, they didn't have test procedures?
What does it mean he coordinated with engineering?
Sure, no problem.
I missed three quarters of that.
me, because it's not enough information to be really helpful.
Like, did this company not have test procedures for products?
I mean, why was there a need for developed new ones?
And also, why was the job given to you, who was very new to the organization, if that makes sense?
I missed three quarters of that.
Okay.
Why was this test procedure development, why was it given to you, rather than somebody who was more experienced at the company?
Oh, because the new product was for Power Supplies, and I was already working on similar products.
So we had to be able to model it off of other test procedures that we had on hand.
And the guy that had trained me was already busy with the product, so I was becoming the main power supply guy.
And so engineering basically had to come to me to help develop the new test procedure.
See, that's great insofar as, and how far into the job were you when this happened?
I was about six months into it.
Alright, so, I would say, after six months on the job, my supervisor chose me, or something like that, to be the lead coordinator.
Yeah. - Yeah.
lead coordinator, to develop new test procedures for products with the engineering department.
Is that right?
Yes.
Department.
Now, are they still going to be...
Are they still using these procedures?
Yes, yes, they are.
Okay.
In fact, I got let go of kind of towards the end of the development of this last one.
Oh, so they're not using these anymore, is that right?
They're about to begin using these procedures.
Okay, great.
These procedures are still in use, right?
So that's good.
That means that not only did you create value while you were there, but you're leaving continual value after you're gone.
So this is all things that you want to communicate, which says, you know, I was picked out of here, I did this complex task after only six months on the job, they're still using my procedures.
This is just another way of saying, you know, I'm a self-starter, I have good communication skills, I understand how to create sustainable value.
This is all stuff that without a lot more, without a lot more information on the resume, you're really showing the transferable value that you have, right?
Yeah, yeah.
Okay, now, there are words that are always a little confusing in resumes, right?
So when you say, interpret test data from automated tests in environmental ovens.
Yeah.
Interpreted test data, to me, is one of these phrases that, I mean, I understand what it means, but tell me a little bit more about what that was all about.
Okay, well, the satellite units, we have to run them through what's called a temperature compensation test, and basically check how they perform under extreme heat and extreme cold.
And when it runs the test and takes the data about the characteristics of the circuits, it spits them out, and we're doing it in the morning.
I checked them over for a pass-fail basis, and if they failed too badly, I would pass them on to a different technician, and if they only failed by a little bit, I would fix them myself.
Okay, great.
So, it was more than just an interpretation, but you also chose actions based on the test data, right?
Yes, yes I did.
Okay, so that's good.
So, interpreted and acted upon, again, this is not the best way of putting it, but But you made decisions, because interpreted is just a bit, you know, I don't know, nice font.
You know, it's hard to know exactly what that means.
Now, when it came to the threshold for when you should pass or fail these things, was that a threshold that you were given, or was that up to your discretion?
It was a spec that the unit had to meet, but there were variations that we could use, and we also had to look at sometimes one task in lieu of a second task.
So like the first test might influence the second test and it might show a key pattern of what's actually going on with the unit.
Okay, so I'm going to just put something in here which is probably more wrong than right, but exercised professional judgment in complex Sure.
And maybe we could put something in there about a decided disposition of a unit based on that interpretation or judgment?
Right, right.
In certain position to ensure client specs were met and appropriate quality standards maintained?
Yeah.
Okay, got it.
So, I don't want to, you know, we don't have to go through the whole resume like this, but does this sort of make sense?
And this is all still, it's impersonal, right?
Because these are all valid things that you learned, right?
But what it does is it communicates.
This kind of stuff, in my experience, gets hiring managers actually quite excited because it's like, Oh wow, this guy's quick, he's a good communicator, he exercises professional judgment, he's got confidence, and all of these things are really important skills.
I mean, we all want to have particular technical skills, but, you know, when it comes to education, a couple years out of school, it doesn't mean anything because everything's changed anyway, right?
So, what we want is people who are confident, who know how to ask for help, who are self-starters, who are quick learners, who can exercise rational judgment.
Those things make employees really valuable over the long haul, right?
Yeah.
And it also indicates like a confident manager will always be more interested.
An employee who himself or herself can offer the potential for a leadership role.
Because any ambitious manager always wants to move up.
But they know, he knows that he cannot move up until he trains a replacement.
Now that doesn't mean that he's hiring you to be his replacement necessarily.
But what it means is that he's going to be more interested in somebody who has the potential.
for good communication skills, good rational judgment skills, good people skills, because that gives him the option to promote someone up and someone he can delegate work to, which frees him up to pursue his other ambitions.
What they're looking for is a person that can not only handle all their own work, but also have leadership skills to help other people handle their work too, if they need to.
Absolutely.
I mean, because if you know how to be trained, and you can motivate your trainer, because trainers also need to be motivated.
I don't know if you've ever tried to train someone who's a bit of a dick, but it's no fun, right?
Oh, yeah.
Yeah, those people don't tend to succeed.
So, he wants someone who's going to be effective, who's going to help other people come along in the organization, and so on.
And you want to give him the sense that you're capable of that, particularly if you say your objective is to become a guru, which means a trainer in many ways, right?
So you want to say that you have social skills, you're not one of these people who only speaks in cobalt and hand signals, right?
Because that's not going to be much of a good guru.
Right.
And that's actually why I chose to put in on the corrections officer section that I was supervising the 308 and 30 staff members.
Right, right, right, right.
I mean, I have mixed feelings about the corrections officer thing, but I'm not a good person to judge it, because I don't know the environment that you're in.
And of course, I mean, if you say, I've had two jobs in two years, they expect you to be 20, and they're obviously not, right?
So that I can understand.
But again, you want to say, here's the way that I can Here's the skills that I can bring to you that I learned there.
I always look at, you know, what value am I bringing to you?
Because, you know, they don't care that you can supervise inmates, right?
Because I don't imagine, unless they're, I don't know, working offshore, that they have many of their programmers in a gulag.
But the skills that you brought, and I'll send you, of course, what we did up here in the first section, and you can begin to apply that methodology.
to the rest of your resume.
But that's what I sort of felt was the most missing from your resume, if that makes sense.
Yeah, it does.
Um... The education section.
I, uh, posted my, uh, BS up there, and I put down that I have an expected graduation date in November 2008.
Is that a good thing to do, or not?
You know, because I want to show that I'm working on my bachelor's degree, and I want to show that I'm close to it, but I don't really want to mislead them into thinking maybe I already have one.
You know?
Right, right.
Well, you're looking for a job now.
Are you going to school part-time or would you be working full-time?
I'm not sure where that is.
I'm doing school full-time and work full-time.
Oh, man.
I'm sorry to hear that.
That's quite a... I've been doing it for four years, yeah.
Right, right.
Well, first of all, I would not say expected graduation.
I would say graduating November 2008.
OK.
Because you're going to do it, right?
Yeah.
I mean, you want to show confidence in that, right?
I see, okay.
Should I put my current GPA for my Bachelor's degree in it?
Right, so put that confidence in, right?
Unless you get hit by a meteor.
2008, and I would say available for full-time work.
Fully available for it, right?
Yeah.
Should I put my current GPA for my bachelor's degree in it?
It's changed a little bit from my associate's degree.
Yeah, up or down?
It's gone through a 3.12.
I wouldn't then, no.
I wouldn't say that you did better in the past than you have now.
I would just leave that implicit.
And you don't know what it's going to be in November, right?
Because you've got some final exams?
Right.
Yeah, I would not put that in right now.
Okay.
And the reason that I would say available for full-time work is that, of course, is a question, right?
All other things being equal, most employers would prefer to hire somebody not currently doing a degree, right?
Necessarily, because of the time commitment.
In fact, I've had that happen.
I've had two employers turn me down for a job because I'm still in school and they wanted more of a time commitment.
Oh, absolutely.
Everybody's sort of fully aware of that because what's going to happen is you're going to have exams and they know the final exams are killer and you're just going to be less intellectually and emotionally available.
But this is why I would say available for full-time work, that will get you in the door because they may then assume that you're going to school part-time and that may make that a little less of a concern to them.
Where would you put that in the resume?
Uh, I added it to graduating November 2008.
Available for full-time work immediately or whatever it is that you want to say, right?
I see, okay.
Something like that.
Right.
And, uh, I put a bold face on my associate's degree, but not on my bachelor's degree.
What would be the best way of doing it?
Yeah, I would try and keep it as consistent as possible.
I'm sure Bold is fine for that.
But I know there's lots of people who have this perception that, you know, style and substance and so on.
I mean, I think you want it to be nice and there's lots of templates and word processors that will give you an attractive looking resume.
But certainly as a manager, there's no amount of nice fonts that will spruce up an empty resume.
Because remember managers are really trained either formally or informally through being burned.
They're really trained at looking for strange things in resumes or empty resumes or whatever.
So there's nothing that you can do to fool a hiring manager.
Like it's not like well if I put this first and this second it won't be.
You know, that'll throw them off, right?
Because we're all trained to look for that kind of stuff, right?
So, that's why the honestness, the directness, and here, I think, with the suggested rewrites that I'm talking about, you will be saying, look, I need to show that you will get value from me, right?
Of course, I know that I'm going to get value from you because I've applied for a job, right?
But here, I'm very sensitive and aware that you need to get value from me.
That, of course, Combined with the fact that you had to work directly on client quality in the fourth thing that you're talking about here, really helps them indicate that you also understand what value creation means in business, right?
That there are two sides to the negotiating table and so on.
Because if you just give your skills, then you're actually asking for the hiring manager to connect the dots, right?
Okay, so this guy interpreted test data.
What does that mean to me?
How does that help me?
Right?
Whereas if you tell him, here's the stuff that I learned that will help you, You're making his job that much easier compared to everyone else who lists off, you know, gives a laundry list of everything they did.
And then it's up to the hiring manager to figure out... Managers to determine how they can apply it.
Right!
And you want to do that work for them, right?
Because that'll really make you stand out.
Right.
It's the difference between giving a bunch of data and a bunch of charts with conclusions.
The data may have all of the conclusions buried in there, but you kind of want to sum it up for people because the average thing that you do when you're a manager is you look at the resume for one to two minutes.
And if it looks like it's going to be a lot of work to figure out how this person can bring value to the organization, it'll be like, well, you know, maybe, but...
Whereas if that's there, then that's so much easier for the hiring manager to make a more positive assessment.
Right.
Regarding my skill section, what do you think about how I broke that up between technical skills and computer skills?
I saw that demonstrated on a sample resume and thought it looked nice.
I think that's fine.
I would add a section called personal skills or interpersonal skills or business skills or whatever.
Right, because technical skills and computer skills, I think that's fine.
I think it's useful.
Windows 3.1?
I don't know.
Unless you're applying for a job 12 years ago.
I kind of put that in there to show that I've been doing Windows for, you know, a number of years.
Well, but see, that has pluses and minuses, right?
Because, and this is, you know, ageism is not something that is valid legally and certainly should never be accepted.
But, I mean, I guess it's in there because you talk about working since 98.
I would not say, because what this does is it makes you sound like 40, right?
Yeah.
So, uh, I would just say, you know, Windows, uh... MS Windows, I think, is fine.
You know, I don't think that they particularly care about any more detail than that.
OK.
But yeah, I would say if you want guru, anytime that you've trained anybody, anytime that you've developed these kinds of resources, you know, business skills.
I know how to develop a test plan that ensures that the right amount of quality, the appropriate amount of quality goes to particular clients, that kind of stuff.
I think that would be more than...
You don't just want to be, if you program me as a good employee robot, I can do what you want technically, but I think you also... A technician is not that useful if his interpersonal skills are not very strong, because they misinterpret, they're weird, they're alienating, they're afraid to ask for help, they're high maintenance, right?
People who don't have EQ, or emotional intelligence, as well as IQ.
So, I would put a few of the software skills in there as well, if that makes sense.
Yeah, it does.
And sorry, those will be easier to come up with once you've gone through and done to your other work experience the same things that we've done to your tech experience.
Go through all of those and then just sum up the technical, sorry, the software sort of interpersonal and work skills and training skills and so on that's under your skills section.
Okay.
And for the last page, you know, I think just having that one little four-line piece at the top makes it look incredibly empty, which I'm fearing might make a bad impression.
Yeah, well, you won't have to worry about that, particularly sitting on one page, because once you pad out your work experience, that will move that at least down to halfway down the last page.
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