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April 30, 2025 - Dr. Oz Podcast
40:19
Dental Scam Investigation, Stone Skin Case & Skincare Fixes | Dr. Oz | S10 | Ep 19 | Full Episode
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Time Text
Dental scams.
Six cavities when I was told I had none.
You just don't know who to trust.
Oz undercover.
We were shocked at people being overcharged.
I was in the chair for less than 10 minutes when she started finding problems.
The total cost $3,500.
Plus an Oz medical mystery.
The boy who is slowly turning to stone.
He's gonna be in tuned within himself.
Coming up next.
Oh, oh, oh, oh.
Y 'all ready for season 10?
Yeah!
I love you, Becca.
I love you.
Today, an undercover investigation that might make you angry.
In a group brainstorm, it came up that several members of my staff...
Thought they had been scammed at the dentist.
So we looked online at Yelp reviews, which I know many of you use to pick a doctor.
And we were shocked at the claims of people being overcharged.
Or that something shocked me even more was that they were being overdiagnosed.
So we went undercover to see, are negative reviews a good indicator of a bad doctor?
When we asked correspondent Mara Scavacampo to investigate, she had a story of her own.
It's a story that sort of stunned me.
So I want you to hear that and we'll get into the investigation.
So what happened to you?
You hadn't been to a dentist in two years.
Yeah, I'm not the biggest fan of the dentist.
What happened two years ago?
I went to the dentist.
It was for a regular dental checkup.
Nothing was bothering me.
And the dentist said that I had a crack in a filling that needed to be repaired.
So I took their word for it.
I made a follow-up appointment.
I went back.
I got the work done.
I remember the needle for numbing was incredibly painful.
But I got that procedure done.
So, you were so in...
Tranced by this idea that not everyone was being as professional as they could be, that you agreed to help us infiltrate behind lines to figure out what's really happening.
And you look at these online reviews.
Yes.
So how'd you organize it?
How'd you begin to set it up?
Well, the first thing we did was get a baseline, because remember, I hadn't been to the dentist in two years.
So we went to a dentist, Dr. Rashbaum, and he gave me a thorough exam to let me know the current condition of my teeth.
In the meantime, our team was combing Yelp reviews, looking for people who were complaining about their dentist.
We're shocked to find how many people had complaints.
So we actually followed up with some people, we did our due diligence, and then we made appointments at some of the places that seemed like the worst offenders.
Let's take a look at how the investigation unfolded.
Dentists, are some taking an unnecessary bite out of your wallet?
To find out, we're going to go undercover visiting several dentists with these glasses and a hidden camera.
I told the same story to each dentist, and it's true.
I just wanted a general checkup to see if there was anything pressing that needs to be addressed, because I haven't been to the dentist in a few years.
I was shocked by their findings.
Because just one week before, I'd gotten a baseline checkup from New York City dentist Dr. Justin Rashbaum, and he told me...
Overall, your teeth look like they're in great shape.
That's right.
Great!
No cavities.
Dr. Rashbaum did a thorough tooth and periodontal exam and took a complete set of x-rays to determine the health of my teeth.
What are some things that you saw that might need to be addressed?
What are some things that you might expect another dentist to say you should address this now?
Well, I think another dentist will probably see, or should see, that you have a filling that needs to be replaced on your bottom left.
So just to be clear, you think I need the filling addressed?
And I need a teeth cleaning.
That's it.
Nothing else.
That's it.
Armed with this assessment from a trusted dentist, I was ready to go undercover.
After being rigged with a hidden camera, I headed out to three New York City dentists with some bad online reviews to see if any would prescribe unnecessary work and try to overcharge me.
And everyone watching, this is not about bashing dentists.
Most are honest and reputable.
So I've invited a team of dentists here to weigh in on what you're about to see.
Dr. Justin Rochebaum, who Mara met before the investigation, she wanted to get a baseline.
My personal dentist joins us, Dr. David Gin, and Dr. Ada Cooper, a practicing dentist and spokesperson for the American Dental Association.
And they're here to help you pick the best dentist and make sure you get the best treatment.
Alright, so now Merrill had a good idea of the condition of her teeth.
But to be sure of the diagnosis, we had her x-rays examined by an additional dentist for confirmation.
So up next, our investigation continues.
You will not believe what happened when Merrill went undercover at various dentists with bad reviews across New York City.
Stay with us.
Thank you.
Thank you.
All new.
For years, we've been told to eat less carbs and more protein.
New research shows that those steaks, burgers, the bacon could be the secret culprit behind your biggest health issue.
Meat belly dilemma.
When you eat this kind of diet, bad bacteria can overpopulate.
Plus, shocking information that you never knew about seafood.
90% of our seafood is imported, and the FDA only takes a look at 3% or less.
All new Oz.
That's coming up on Monday.
I'm back with Morris Gravacampo, who went undercover to dentists with negative online reviews to see if they'd really overcharged or even overdiagnosed issues with their teeth.
My panel of dentists is also back.
We're going to check with them in a little bit.
But before going undercover, Morris got a complete dental checkup, a baseline for comparison.
So before we see the results of your investigation, this really got me.
How did you figure out which dentist to see and how many did you have in mind to go visit?
Yeah, so we based this on Yelp reviews and we picked seven of what we thought were probably the worst offenders based on the reviews.
We only made it through three of them because we were so shocked by what we found with the first three.
And for those three consultations, we spent $450.
But we didn't even have to go to all seven.
Just for the visits, $450.
Yeah, just for the visits.
No cleanings, no anything else.
So remember what these dentists were told when the appointments were made.
They were told that...
Mayor had not seen a dentist in two years.
Just wanted an assessment.
Would pay out of pocket.
Those are the baselines.
So what happens next in our investigation?
Well, it surprised us all.
Take a look.
The first dentist I visited undercover really surprised me.
The only cavities I see are the top wisdom teeth.
In the middle of the teeth you have these little cavities.
I have cavities in my wisdom teeth?
I can show you what they look like.
Okay.
I'm going to trust your judgment, but you're fairly certain that that's the case?
Very certain.
Okay.
With 100% certainty, yeah.
And the cost to fill those two cavities along with a mouth guard he recommended?
$1,150.
Just getting out of that visit and I am shocked.
Two cavities?
Let's see what the next dentist will find.
There are three things that are going on.
One thing, two that had a root canal that would need a crown to protect it so it doesn't break.
On this side?
Yeah, then on the other side there's a filling from the decay going on underneath that filling.
And then there's one more filling which is a regular filling on the top here that may
The total cost?
$3,500.
So apparently I need two replacement fillings and one new crown, but hey, at least no cavities.
Let's see what the next one says.
I was in the chair for less than 10 minutes when she started finding problems.
She has an MO on 30 and an occlusal on 32. You also do have some cavities on your wisdom teeth, the teeth all the way in the back.
On the top or the bottom?
On all four of them.
I have four cavities.
Actually, five.
Actually, it wasn't five.
It ended up being six cavities.
The total cost to repair them?
$1,930.
I'm just shocked.
I mean, six cavities when I was told I had none?
You just don't know who to trust.
Hey, I'm looking at the audience.
They're shaking their heads.
More importantly to me, the dentist colleagues, the panel, are shaking their heads.
So let's go to you guys.
From zero cavities, Dr. Rashbaum, that was your professional opinion.
What's your reaction to the dentist finding things that you didn't see, or were they not there?
I'm not here to say that my exam was the right one and everyone else's was incorrect, but it's not only necessarily...
If a filling needs to be treated, but also when a filling needs to be treated.
There are certain fillings that Mara had that were not the most beautiful looking restorations I've ever seen.
So simply just replacing fillings just because something doesn't look aesthetically perfect doesn't necessarily mean that's the correct treatment.
And I tend to be a little bit more conservative.
And in that instance, I recommended just that one.
I think everything else will hold up for quite a long time.
So, Dr. J, this is a judgment issue.
I go to you.
I trust you because you are conservative.
Thank you.
And I value that.
You know, you're thoughtful, you point stuff out, but you do the least you can.
So how do you go, if you're a consumer, from being told you need maybe one filling or no actual real bad cavities to maybe having six things having to be addressed?
Well, you really got to get to know your patient first.
You can't just, on day one, say you need A, B, C, D, and E. Our job is to promote longevity of tooth, not to just drill and fill them.
That's Cooper.
You represent the American Dental Association, which of course is robustly full of wonderful ethical people.
But the profession must get concerned when you see this kind of variability as well.
Again, from zero to six are a big number difference between one exam that we trust and another exam that we just heard.
Let me say first of all that you're right.
Most dentists are really hardworking.
Impeccably honest and have devoted years and years of training to making sure that they're doing what's absolutely best in your best interest.
In making that determination, you're both right.
There is a range within which most dentists work to determine what the best treatment is based on you and your needs and your history.
Okay?
So, for example, at one end of the range are dentists who tend to be more conservative in their treatment.
There are other dentists who are a little bit more proactive.
So make sure that if one dentist has told you something and another has told you something else, that you don't just assume that both of them are being dishonest with you.
It may just be that they're practicing along that spectrum of different philosophies.
But, you know, the heartbreaking thing to me, the most heartbreaking thing to me about watching that video is the look of utter confusion on your face.
No dentist...
Most dentists really want you to understand what's going on, really want you to understand what we're saying to you.
And so if you're feeling confused because you've gotten different opinions, because you're not understanding what the dentist is saying...
Ask the questions because it puts the power back in your lab to make good decisions for you.
Ask to see x-rays.
Ask to see pictures.
Ask if there are any alternative treatments.
You can ask for priorities.
When patients come into my office, I always give a list of priorities.
This is what you can do.
To make your teeth stronger.
And these are optional things to make your teeth prettier.
If you ask for that list of priorities, if you ask the questions that you have, nine times out of ten, because dentists really do care about you and your oral health, you leave without the confusion.
All right, so what about the tenth time?
What if you're not satisfied by what you've learned?
Then leave and find a dentist that you trust.
So up next, how to pick the best doctor and avoid getting treatments you don't need.
Stay with us.
For 32 years, this 12-year-old's death has remained a mystery.
Until now.
Using genealogy and cutting-edge DNA technology to create her suspected killer's face.
That's coming up on Tuesday.
I am back with correspondent Mars Gavacompa who went undercover to dentists with bad online reviews to see if she'd been overcharged or overdiagnosed.
And what we found?
Well, it shocked us both.
We're joined by a panel of dentists who want to make sure you get the best care, including the dentist who did Mara's initial assessment, Dr. Justin Rushbaum.
So I've got my personal dentist, Dr. David Gin is here, and Dr. Ada Cooper, a practicing dentist and spokesperson for the American Dental Association.
All right, so let's look again at the diagnosis from the second dentist Mara saw.
There are three things that are going on.
One thing, two, that had a root canal that would need a crown to protect it so it doesn't break.
On this side?
Yeah.
Then on the other side, there was a filling from the decay going on underneath.
Okay.
And then there's one more filling, which is a regular filling on the top here that needs to be replaced.
$3,500 worth of work and four visits.
So, Dr. Jin, how do you explain Did different diagnosis and different costs that were brought in in these different dentists?
Well, the exact fee structure that each dentist charges, it really depends on them.
Like, for instance, if you have a medical condition, when you go from one hospital to the next, the fees vary greatly.
On the other hand, in terms of diagnosis, it's our job to actually explain to you what is arrested, what is active, what is urgent, what is not.
Folks watching now are going to be confused because they see a whole slew of options.
And it's not always that clear, I think, which ones are important.
You certainly didn't have that belief.
It wasn't clear to me.
So let's just take it one by one.
So first of all, we don't have a lot of transparency in medicine or in dentistry on costs, which is a big, big problem in this country.
But there's one place you can look in healthcare.
It's called the Blue Book.
The Healthcare Blue Book will give you an estimate of the costs in your area.
And I'm going to put a link to it on my website.
So at least start with that so you have a way of beginning to enter the discussion of what things are cost.
How do you actually know if you're being taken advantage of?
And I'll open it up to all of you.
Because there's no way that every single dentist is perfect.
And just looking at these Yelp reviews, there are plenty of great Yelp reviews for dentists in New York City.
I don't know why people would go to these dentists with bad Yelp reviews, but they are.
At practices, they're busy.
So how do you know if you've walked into a problem?
So, maybe I can grab this question.
So, the first thing is, my best patients at my office are referrals from my existing patients.
The second thing, if a doctor tells you you have a cavity and needs a filling, ask them to see the photograph.
Ask them to see an x-ray.
The last thing I would say is to avoid deals online through any of those online advertising avenues
So, when you do those, I can tell you right now, the dentists that are advertising for free bleaching, free consultations, they are not making any money from your initial visit.
Of finding things to do, things to work on.
And that is potentially a major issue.
So I would avoid any type of online deals.
That's a big thing.
The office that said I had six cavities actually offered a free cleaning, free whitening with your visit.
So that speaks to your point.
Well, follow on to what he said.
Really, it's really important for you to create a trust.
The bottom line is, like in my office, it's all about family.
Everybody come to me as part of my family.
Dr. Oz is like a brother to me, and somebody might be a mother to me, and somebody might be a son to me.
And they are part member of the family.
And that's how we create trust.
And you have to understand and develop your own treatment plan based on that and say, "Hey, if this is my loved one, would I do that to that person?"
That's the key question to ask.
Would you do it for your family?
Dr. Cooper, this is a big issue for you, the American Dental Association, is having a dental home.
It's tremendously important to have a dental home.
One thing that I noticed about your experience...
Is that you were going to dentist to dentist to dentist and you really didn't know anything about any of them and they really didn't know that much about you.
They didn't know your dental history.
They didn't know your home care regimen.
They didn't know whether you had any what we call parafunctional habits like tooth grinding and other things that may make fillings and crowns more needed than others.
You really didn't have a relationship with each other.
So what you really could have done perhaps to avoid misunderstanding is to Try to establish a dental home, a relationship with a dentist that's long-term.
Because that way, when things come up in your mouth, you can talk to your dentist about it.
You can decide when to do it.
He will base his recommendations on how likely it is...
That the situation will progress.
And so with the relationship with your dentist that's long-term, your dentist knows you and can make a better prognosis of what the outcome of various treatment methods are so that you'll get the best result for you.
All right, let me go back to the consumer perspective here.
What are your thoughts now about these online rating services?
He did use them with some success in predicting a bad experience.
Yeah, for better or for worse, people consult these online reviews.
They are very popular.
And that is how we identified the offenders, so to speak, that we found for this investigation.
So you absolutely can consult online reviews.
Also, if you have a bad experience, speak up about it.
Make it known.
Post your experience online so that other people can consult it.
It's one way to try to get a sense of what's going on.
We should note that, Dr. Rashbaum, five out of five stars.
He's doing quite well when it comes to the online reviews.
Let me offer some final thoughts.
In both medicine and dentistry, we don't have good resources to find the best.
Like when you go shopping for a car or an appliance, you have all kinds of rating systems that are pretty objective.
So we've got to rely on the tools that we have, like these online reviews, which I think can be valuable.
And you've got to get advice from people you trust, like your friends and family.
Frankly, that's what I do, and I'm a doctor.
But most importantly, you have to have the confidence to ask questions if you're confused.
Because a confused patient is not going to be a happy one.
For more tips on how to get the best dental care, go to our website.
I'll be right back.
Up next, we're unraveling a medical mystery.
How can a 12-year-old boy turn to stone?
We have exclusive interviews with his family, his doctor, and the boy himself.
stay with us
Today, we're investigating a medical mystery.
How can a 12-year-old boy turn to stone?
Jaden Rogers was only six when his parents noticed his skin was developing a stone-like texture.
And no matter what they did, it kept spreading and getting worse.
Jane's mom, Natalie, is here.
Jaden is backstage with his dad, Tim.
We're going to meet them both in a little bit.
Thank you for being here.
Thank you.
You said that little piece that your son used to run around.
Yes, he did.
What was his life?
Tell me more about that life that he had before this all started.
He was really energetic and used to run and play and get into everything he could get into.
He was just your typical boy that liked to play boy things.
How was Jaden handling this emotionally?
Emotionally, it's pretty hard on him.
He's pretty quiet, doesn't talk a lot about things, and sometimes he cries and other days he just tries to be a happy child.
It depends on the day and how he's feeling.
When he has the pain, he usually wakes up in the middle of the night screaming that he's in pain.
And he's holding his legs and needs more pain medicine.
And we're getting to be where we're using more and more pain medicine every day.
You're wonderful, parents.
Thank you.
I can tell the love you have with your son is unbounded.
But there must be moments of sadness in all this.
What's your biggest fear?
My biggest fear is pretty much that he's going to...
Be entombed within himself and not being able to move without pain.
That the stiff skin is going to compress on organs.
There's just not enough known about it to know what is going to happen with Jaden.
You used that word entombed.
Put his coffin in his skin.
Yes.
Burying himself in his own skin.
Yes.
We're going to meet Jaden and his doctors here as well to help explain this medical mystery.
How can a 12-year-old boy turn to stone?
And what is the best hope for his future?
Stay with us.
For 32 years, this 12-year-old's death has remained a mystery until now.
Using genealogy and cutting-edge DNA technology to create her suspected killer's face.
That's coming up on Tuesday.
Music
We're back investigating the medical mystery of a 12-year-old boy whose skin is turning to stone.
Jaden Rogers' symptoms started developing six years ago.
And his parents have stopped at nothing for a cure.
What could be happening inside Jaden's body?
And what's his best hope for the future?
Clinical geneticist Dr. Margarita Saenz from Children's Hospital in Colorado joins me now.
She's been working with Jaden and his family to try to find a cure.
Thank you for all the great work to do at the Children's Hospital.
So, what was your first course of action when you met Jaden, when you first heard the story?
Right, so as a physician who cares for children with exceedingly rare conditions, we prepare for our visits by researching the condition, but specifically for Jaden taking into account, this is a young boy with a chronic medical condition.
What was his diagnosis, and are there any doubts about whether this is what you think it is?
So, he has a condition called stiff skin syndrome, and there is no question that this is the right diagnosis.
As it was confirmed on biopsy.
I want you all to understand how rare stiff skin syndrome really is.
Fifty-four cases have ever been reported, including Jaden.
Correct.
For most folks, it's isolated to one part of the body.
It's just the leg or just the arm.
But Jaden has a progressive form.
It is consuming his entire body.
And this worries me because it can restrict his lung function.
You know, he can't breathe.
Everyone put their hands on their chest right now.
And push on your chest as hard as you can.
Then try to take a deep breath in.
You notice you can't quite get everything in?
That's what he's living with every single day.
And I want to show you what's actually happening inside Jaden's body.
Because it's not just about this condition, but it's representative of other conditions.
Because your body is made up of genes.
Little parts of your DNA, like these yellow dots, that make the proteins that govern our body, right?
And sometimes you don't have enough of them.
They turn off.
Sometimes they turn on, like these red ones.
They make too much.
You don't have a lot of control over this.
You're born with this.
The gene in Jaden's skin that's turning into this stone-like texture is making too many of these proteins, right?
Like collagen.
And other ones you've never heard of, right?
Things like microfibro, which, you know, I hadn't even heard of.
Mucin.
And that forces the skin to stay in one place.
You know how you have scaffolding to do some construction?
Imagine if you had too much scaffolding.
You need these things in the right amount, but too much because these genes are overactive puts you in this rigid case, and as mom was saying, it embalms you, or rather entombs you.
The entire layer of the skin is involved in this, and it keeps progressing.
And it begins to look...
Like these.
These are images.
Dr. Saenz, you can walk us through this.
So this is his thigh, which he says is one of the areas that's hurting him the most.
Correct.
And so, as you can see demonstrated here, there's extra hair that's developing and growing in this particular area.
And although the surface of the skin itself looks normal, we know the epidermis is normal in this particular condition, but it's that layer underneath the dermis that's becoming abnormal and hardened.
So what's the best hope for Jaden?
So I think the best hope for Jayden would be is if we could slow the progression of this condition.
So what we're doing is additional genetic diagnostic testing to identify the specific gene or genes involved with this process.
And if you don't find a solution?
You know, as clinicians, we know the urgency associated with a progressive disorder.
That's what we're concerned about is cardiopulmonary function, overall restriction of movement.
His mom is very worried about that.
Appropriately.
Thank you, Dr. Stein.
So we wanted Jaden to be comfortable, so he stayed backstage in the dressing room.
And I went down there to meet him and to examine him.
Hey, how are you?
Good.
How are you?
Good.
Jaden, how are you?
Tired?
Yes.
What's your favorite class?
I think my favorite class is recess.
That was my son's favorite class.
Now he's smiling.
How much pain are you having from this condition?
A lot.
Does it keep you up at night?
Would it be okay if I examined you a little bit?
Can you hold my hands?
Give me your other hand too.
And can you squeeze my fingers?
You're strong.
Oh my goodness.
So it doesn't make you weak at all.
You're still strong.
What part of your body do you have most of the thickening in?
The tightness?
I don't care.
May I touch that area?
You can touch this part.
That's just starting.
Oh yes.
Does it hurt when I press?
No.
Is that how your thighs started also?
Yeah.
It's very hard here.
All through here.
This area is still soft over here though.
It goes around to your back more.
Do you feel that?
Are you able to stand?
Hold my hands.
Just stand up.
You don't have to.
Oh, you're strong.
I'm just going to touch your back.
I just want to see how far that goes around.
None of this hurts you.
Just a little bit.
Well, I won't do it if it hurts you.
And how's your balance?
If I were to let go of you, can you stand?
You want to try?
Yeah.
Oh yeah, you stand pretty well.
Oh, that's good.
It's been a real pleasure meeting you.
Take care of you, Jayden.
All right.
I got to say, Jayden is about as 13 as a 13-year-old can be.
He gave me a hard time the entire time.
He's quick, he's sharp, and when his mind is as intact as it is and he can witness what's happening to his body, it's that much more urgent for us to get involved.
So if you want to support Jaden's treatment, please donate to his GoFundMe page, Treatment for Jaden.
Special thanks to our friends at People Magazine for their amazing footage.
Visit PeopleTV.com if you want to watch.
We'll be right back.
New research shows that those steaks, burgers, the bacon could be the secret culprit behind your biggest health issue.
When you eat this kind of diet, bad bacteria can overpopulate.
All new odds.
That's coming up on Monday.
Thank you.
Most of us have a skincare routine that we stick to out of habit.
It's all about a repetition of steps, day in and day out.
But are you using the right products, the right way, in the right order?
Today, I want to clear up the confusion with the help of dermatologist Dr. Whitney Bowe, who's here on behalf of my trust and sponsorship partner, Number 7. Thanks for being here.
You have a very busy practice.
Everyone wants to go see you.
What is the biggest mistake you see?
And you deal with a lot of fairly sophisticated people.
So, believe it or not...
Over-cleansing is the number one mistake that people make when it comes to their skin.
It's okay to scrub and sanitize your kitchen counter, but you don't want to take that approach when it comes to your face.
If you over-cleanse the skin, you can actually not only strip the skin of its natural oils, but you also disrupt the delicate balance of bacteria on the skin.
Our skin is covered.
In trillions of microscopic bacteria, and they exist in this very delicate balance, this very delicate equilibrium.
And if we mess with that balance, we can actually trigger inflammation in the skin.
See, I thought you were going to point out moisturizers.
Ah.
Because that's a big challenge that I think a lot of folks have.
A lot of people think that all they need is a moisturizer, but that's another very common mistake, right?
So you want to keep your skincare regimen simple, but you also want to make sure that your skin is getting the vitamins, the nutrients, the attention that it needs.
So as our skin matures, yes, we lose moisture.
So having a moisturizer as part of your skincare regimen, it's absolutely crucial for trapping back that moisture, hydrating the skin.
But Dr. Oz, you can't rely on a moisturizer alone to really drive those.
Anti-aging results.
So I always tell my patients, you have to make sure that you're also including a serum in your skincare regimen because it's the serum that really helps you with your aging concerns.
Things like wrinkles and loss of firmness and uneven tone.
It's the serum plus the moisturizer.
It's that combination that gives you even better results.
And that's why I like to recommend a skincare system or a skincare regimen that actually has age-defying ingredients in both.
So number seven is Restore and Restore.
And this is some of the biggest mistakes we're making.
Come on, I'm going to show you why dermatologists like you argue that we need a serum and a moisturizer, both.
So we built you a very high-tech, complex model here.
This is soil, basically dirt, okay?
And the soil represents your skin, because that's what your body initially gives you.
And then you have serum, which is fertilizer.
Right?
And then you have moisture, which is actually, in this case, we'll just use water, but moisturizer does that.
It hydrates your skin.
If you want your skin, all this stuff, this raw material that's so fertile, to be healthy and rich, like this grass, you have to actually address it, these issues.
Unfortunately, too often our skin gets dry, uneven.
It gets crackly like this.
You don't want that.
So instead, you want to add the right serum, like Dr. Bo was saying, right?
And as you add the right serum, and of course you rub it in a little bit, And then you combine that.
Remember, a good serum will have things like calcium in it, amino acids, ceramides, all the things that we know from years of research help the skin.
And then when you add the moisturizer, go ahead and add that.
Yep.
Lots of moisturizer.
Then all of a sudden you have this rich, fertile soil, which is very different from the crackly stuff that we started with.
So compare these two.
Which do you want your face to look like?
Dry and crackly?
And therefore wrinkly.
Right.
Or the healthier looking youthful state represented if you actually have moisturizer with the right kinds of serum added to it.
If you had it all together, you'll end up with this nice beautiful result.
In fact, you'll be able to grow beautiful flowers in that skin of yours.
If you so desire.
Thank you.
So a regimen like this one, by beauty brand number seven, can really help restore the skin by delivering five clinically proven results for the face and the neck.
So when it comes to the face, it's been shown to actually visibly reduce the appearance of wrinkles thanks to a powerful peptide blend and vitamin A. It can also help firm up the skin thanks to hibiscus extract and hyaluronic acid.
And it helps even out skin tone thanks to a combination of vitamin C and Indian gooseberry.
But when it comes to the neck, it's also been shown to not only make the neck So you add the serum first,
then immediately afterwards you can have the day cream.
It's all about the order, right?
You want to think thinner to thicker.
And that's one of the secrets to really getting the most out of your skincare products and your regimen.
You always want to start by applying the thinner, more lightweight products, and then you follow
Thicker, richer, creamier ones.
If you apply the heavier, thicker products first, they basically act like a barrier.
They stop the lightweight products from penetrating and doing their job.
So, for example, using Number 7's system, you would start with the serum.
Then you apply the eye cream, and then last, as your final step, you apply the day cream or the night cream because that's the thickest layer.
Does that make sense?
Yeah, you can do it right after the other.
You don't have to wait a period of time.
A good serum will absorb very quickly, so one after the other, you're perfectly fine.
So we can time management issues come up.
Oh, yeah.
It takes a few minutes.
All right, so you brought some real examples of a volunteer skin.
These are actually Number 7's Restore and Renew Serum Treated Skin examples.
And please, if you don't mind, show us what you've got here because this is remarkable to me.
So what you're seeing here is you're seeing the before photo, right?
So, you know, you can imagine why this woman might be a little self-conscious of the skin on her neck.
It's a little deflated.
It's a little dehydrated.
Creepy, as you mentioned.
You can really appreciate that crepey texture.
That's exactly what you sort of see when you look at this image.
But let's back over here.
Because now this woman has used the serum for about 12 months in this picture, okay?
Every single day for 12 months.
And you can see that the skin looks visibly firmer.
There's less of that crepey texture.
You know, even this deep wrinkle, it was deeper on that side.
Look at how much more shallow or tighter, more firm it looks here.
And then if you take a step back and just look at the tone, you know, which we're talking about there, like the brown spots, the uneven pigmentation, it's just a more even skin tone throughout.
Audience, don't you love the fact that you can feed your skin the nutrients it needs?
I love that you can do it on your own, because it signals that your skin's a living, breathing organ.
So I wanted to see how Number 7's Restore and Renew Face and Nex Serum and the Day Cream works, so we gave it to one of our viewers, and you tried it out for a few weeks.
Yes.
Marla, how are you?
Oh, great.
How are you?
So let's go back before we gave you the products.
Describe what you thought about your skin.
Describe it to us.
I drink a lot of water, and I wore sunblock, but I only wore sunblock with the tinted moisturizer, and I just felt that my skin wasn't, it was losing elasticity, and I felt like no matter how much water I drank, my skin was still kind of dry,
and I put on the serum, and I felt like it just feels firmer, and I was getting the crepey and the...
Little drippy, kind of the turkey neck, but it's really, I see a big difference.
It feels a lot firmer, and I just felt that the cream was amazing because it really, it just, my makeup, the base makeup.
It layers very, very well.
You put the serum on, the cream on, and your makeup on, and it's not like things are sliding off your face.
It's actually penetrating into your skin and doing the job it's supposed to.
Now you've made the whole audience jealous of you.
How do we find it?
Where is it?
What does it cost?
So you can get the serum and the day cream at Target or Target.com for $60, around $60, for actually both of those products together.
It's pretty good.
But the thing is, these guys at Number 7 are very kind.
They trust the sponsorship partners of the show.
What do you think about the audience?
I don't know.
You guys want to try this, baby?
All right, well, thanks for Number 7. You're all going home with their Restore and Renew Face and Neck Multi-Action Full System.
Enjoy it!
We'll be right back.
Thank you, God.
We're celebrating our 10th season and we're not turning back.
We're looking forward to our next 10 and yours.
All year long, we're challenging you to discover your health and life goals for your next 10. 10 days, 10 weeks, 10 years.
What's on your bucket list?
Where do you want your life to go?
What dreams do you want to make a reality?
Share your goals with me at hashtag my next 10, and you can win prizes or even end up right here on my show.
Thank you.
I'm here with crime correspondent Melissa Moore who has an incredible new podcast exploring her relationship with her father Keith Jesperson, better known as the Happy Face Serial Killer.
Did he pass along genetic traits to Melissa?
Does she have the brain?
I'm a psychopath.
We teamed up with the podcast masters at HowStuffWorks to co-produce this chilly new podcast called Happy Face, and it drops today.
I'm so impressed, so riveted by what you've created.
Tell everyone about it.
Yeah, I had a lot of questions about what my father did, and I did go to see him in prison one time, and he said, do you want to know why I committed these murders?
And I said no.
At the time, I didn't have the courage to walk down that path.
And I finally had the courage to go on this journey.
And I met with people, not with my father, but I met with other people that could give me the true insight and the answers that I was seeking.
And along the way, I found secrets.
I found family secrets out.
I discovered shocking new truths about my father.
Ultimately, I walked away with the knowledge that I was seeking.
We all have questions in our lives.
I think yours are a little bigger.
The stakes are a little higher.
Right.
Take a look.
I was a young girl.
I was 11 years old.
And my parents had just divorced.
And this was my first summer vacation with my dad where I stayed at a different home than my childhood home.
And the moment I walked in that house, I felt like I wasn't alone, that there was energy there.
That there were spirits there in every room.
My first night, I fall asleep a little bit, but then I'm awakened by being touched.
My hair is touched, so I leap, and I'm going to go run into my dad's room, but I froze.
I wasn't going to be safe in my dad's room, and I didn't feel safe with my dad.
And so I laid in the hallway floor, curled up in a ball, hoping that the night would just go away fast.
In the morning, my dad stepped over me, and he said, why did you fall asleep in the hallway?
And I said, I was being touched, Dad.
And he said, oh, don't pay any attention to them.
They bother me all the time at night.
Melissa, who is your dad, and what is he known as?
My father is Keith Hunter Jesperson.
He's known as the Happy Face serial killer.
That's intense.
Is the journey of discovery as intense as it seems?
Even more so.
It was incredibly intense, and to revisit all of those old memories in the past, but to walk away with the revelations that I did was definitely worth it.
I'm proud of you.
I wish you best of success.
Thank you.
Keep doing it.
Keep chugging along.
Thank you.
You can find Melissa's podcast, Happy Faces, available today on iTunes or wherever you like to find your podcast.
Check it out.
Thanks for watching.
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