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Why Diversity Training Backfires
00:04:15
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| Hello, I'm Jared Taylor with American Renaissance. | |
| Next Tuesday, Starbucks will close all 8,000 of its stores and spend the afternoon teaching every one of its 175,000 employees how to fight racial bias. | |
| Starbucks will lose about $12 million in revenue, plus whatever it costs to pay all the racism gurus to run the training. | |
| Former Attorney General Eric Holder will help with the training. | |
| Jonathan Greenblatt, head of the Anti-Defamation League, was supposed to help too, but blacks didn't want him, so he's out. | |
| Starbucks has generously promised to make the curriculum available to other companies. | |
| We at American Renaissance plan to ask for it. | |
| Starbucks is doing this because, as you recall, two blacks went into a shop in Philadelphia and one of them asked to use the restroom. | |
| They were told restrooms are for customers only and were asked to buy something. | |
| They refused. | |
| And a white manager named Holly Hilton asked them to leave. | |
| They refused. | |
| So she called the police who came and also asked them to leave. | |
| They refused again and were arrested. | |
| The manager thus became the latest great white racist. | |
| Starbucks paid the two blacks money. | |
| And 170,000 people are going to be trained how not to become the next Holly Hilton. | |
| Now, what will Starbucks get out of all this training? | |
| Probably nothing. | |
| Here is an article from Harvard Business Review. | |
| The title is, Diversity Training Doesn't Work. | |
| It cites a study of 829 companies over a period of 31 years, which concludes that the training had, and I quote, no positive effects in the average workplace. | |
| I quote again, rather than changing attitudes of prejudice and bias, it solidified them. | |
| Apparently, when you tell people how biased everyone else is, it confirms their own biases. | |
| If you tell them, An awful lot of people subconsciously think black men are dangerous. | |
| They might just begin to wonder why they think that. | |
| Another finding was that if anti-bias training stresses the need to avoid lawsuits or bad PR, managers become especially less likely to hire non-whites. | |
| That makes sense. | |
| You can avoid the whole problem, lawsuits and all, if you just don't have any blacks or Hispanics to begin with. | |
| If anybody were whooping up the idea of bias training, surely it would be Time magazine, one of the most relentlessly liberal magazines in America. | |
| But even Time, in an article from this January, says, and I quote, Here's the thing about diversity training. | |
| It doesn't work. | |
| Still, Virtually every Fortune 500 company and about half of all mid-sized companies spend an estimated $8 billion a year on this foolishness. | |
| Just another cost, and a completely avoidable one, of what we are to believe is America's greatest strength: diversity. | |
| Meanwhile, Starbucks has issued a new policy on customers. | |
| You don't have to buy anything to be a customer. | |
| You can use the restrooms. | |
| You can use the Wi-Fi. | |
| You can camp out for as long as you like, and you don't have to spend a dime. | |
| Starbucks says it wants to become the third place in your life after home and work, where you can just hang out. | |
| Nobody will call 911 unless you are an immediate threat to someone. | |
| They want to be your third place? | |
| Well, a lot of people don't have a first or a second place. | |
| That is to say, they have no home and no job. | |
| Starbucks won't be their third place for homeless people. | |
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Airbnb's Bias Patrol
00:02:08
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| It will be their one and only place. | |
| As an article at entrepreneur.com notes, Starbucks is now open for loitering, and it's a terrible business decision. | |
| Does Starbucks really want to become a homeless shelter? | |
| And what if some of the most unnerving characters turn out to be black? | |
| Will any Starbucks manager dare call the police? | |
| What's going to happen is that customers will leave and get their coffee someplace else. | |
| But Starbucks promises to forge ahead. | |
| Over the months to come, it will consult with groups that will explain how to be nice to Muslims, LBGTQ people, Hispanics, and people with disabilities. | |
| I hadn't heard there was a problem with the way Starbucks treats blind people or lesbians. | |
| But employees are clearly going to be trained to within an inch of their lives. | |
| And let me close with an update on racism swami Eric Holder. | |
| Airbnb, the company that lets you rent out a room in your house to overnight guests, has hired him. | |
| You see... | |
| Somebody cooked up pairs of fake Airbnb renter profiles that were identical, except that one was for Shaniqua and the other was for Catherine. | |
| Well, Catherine got the nod for a room over Shaniqua, but only in one out of eight applications. | |
| Now, that doesn't sound like massive discrimination to me, but it was enough to get Eric Holder a new gig. | |
| And... Airbnb has hired employees to snoop on hosts and make sure that if you have a room, you better rent it to Shaniqua. | |
| Alas, there was a catch in the study. | |
| Black hosts were just as likely as white hosts to want to rent to Catherine rather than Shaniqua. | |
| Maybe even more likely. | |
| Have black people been brainwashed by our racist society? | |
| Or do they just know a lot of black people? | |
| As you can see, This bias business is murky. | |