In the Hodgetwins episode "She Made a Serious Claim at the Bank… Then It Backfired," a woman attempts to withdraw $5,000 in 2025 but is detained after refusing a phone passcode despite presenting ID and a Chase card. Security escalates the situation when she screams, leading to her arrest for disorderly conduct, obstruction, and resisting arrest, while her husband accuses the bank of racial discrimination due to her Black identity. The incident highlights tensions between modern fraud protocols and customer expectations, suggesting that rigid security measures can inadvertently fuel perceptions of systemic bias during routine transactions. [Automatically generated summary]
Transcriber: CohereLabs/cohere-transcribe-03-2026, sat-12l-sm, and large-v3-turbo
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Bank Refusal Feels Like Racism00:03:36
So, this lady is very upset because the bank won't give her her $5,000 and she's screaming it's racism.
Check this out.
Hey, hey, hold on.
What's going on?
We're trying to get money out of this.
All I want is $5,000.
It's 2025.
I can't even get $5,000 on my account.
Shut up.
What the f is that now?
Calm down with me.
I don't give a damn about you.
Okay, all right.
Listen.
All I want is my money.
What you got the damn ID?
Who are you, sir?
Her husband.
Watch out of the way.
Watch out of the way.
Move out of my way.
We're going to step over here.
We're going to go in cuffs right now until you calm down, okay?
Okay.
Sir, move out of the way.
Just calm down.
We're going to your house right now.
Just calm down.
Adam Paul.
Adam Paul.
Adam Lincoln.
Give me your hand, sir.
Not your ID.
Not under arrest.
We're just trying to get our money.
She's coming down.
She's got all her money.
She's got all her money.
I love that.
She's got all her.
Come on, let's step over here.
Let's go.
Are you serious?
A Saturday morning.
Let's go.
All I want is $5,000 out of my account.
Cash money.
Let's go.
Why are you doing this?
Let's go.
This is crap.
She's detained right now.
I'm going to sit her in the back of the car to calm down.
She's just screaming.
Let's go.
Let's go.
Are you serious?
Let's go.
Not doing this walk You're sitting in the back you sit in the back You have anything I wonder if that green Camaro was theirs No They're wearing green go ahead and sit I'm not doing this sit down Sit do you want another charge sit down Sit in the car.
At this point, you can turn with whatever you want to.
Listen, the choice is black trying to bank.
Sit down.
Black trying to bank.
That's what I am.
That is nothing.
Sit down.
Black trying to bank.
Sit.
I'm going to give you one more chance.
All right, sit.
Get in the damn car.
Jesus.
Black.
What'd she say?
Black trying to bait crazy people are brainwashed.
Yeah, to think that.
But anyway, the way they put in that police car is funny.
Yeah yeah, yeah.
13 wives.
We have one detained at this point, I don't know.
I walked in there and I heard her yelling.
I get up to her.
I'm like hey, what's going on?
She turns around and starts getting in my face.
She's like I don't give up and starts screaming.
I was like we're not doing this, so I cuffed her and that's when you walked up.
So that's all we got.
I have no idea.
I haven't talked to her.
Her husband was in there and kept standing in my way.
I was like, Get out of my way! and had to shove him to cuff her and get her out.
I was just trying to get her out of there.
Look, you got a cup.
Are you serious?
What's wrong with her?
I'm telling you that green Camaro is there.
You're both dressed in green.
Escalation Leads To Arrest00:10:47
I have no idea.
I'm trying to find out what's wrong with my wife.
Hey, stop walking away from me.
I'm trying to talk to you.
I'm trying to find out what's going on with my wife.
Well, I'm trying to hold on.
Hey!
Stop moving!
Stop moving.
I'm trying to talk to you.
What happened inside?
I don't know.
I walked in.
I was sitting in the car.
Okay.
I'm waiting.
I'm waiting.
I know she went in to get money.
Okay.
Okay, she left her phone with all her accounts and stuff information on it, but she gets question for all these IDs.
Okay.
Okay, we got the money in the account.
I'm sitting here wondering why we can't get it.
She's talking to you now.
Hey, man, this sounds like racism.
Shut up.
Okay, but I walk in.
I walk in, see what's taking so long.
She's standing there, she's saying, she can't get her money.
She gave her the two IDs that she wanted, but she didn't have her pen them because her phone's in the car.
Okay.
And now I'm walking in like, what's going on?
She said, they won't give me my money.
Okay.
Yeah, they called us saying that she was hold on, let me I got it.
I'm sure she's hot.
Okay.
We've never had issue with nothing like this.
I think, you know, we're worried that I get it.
I know in this day and age, we have to deal with it.
Yeah.
I've been black all my life when I've had to deal with it, but well, I mean I'm sorry.
We're trying to get money, honestly, out of our own account.
They said that she was trying to get all the money out of the account, so they were just concerned about her identity being valid.
So, whatever she was producing wasn't sufficient for them.
So, I don't know what she was producing.
She got the state ID.
Okay, I'm gonna go find out.
Just like this, it's what we had to get.
All right, I'm gonna go find out, okay?
And the reason she's in custody is because she turned around and started screaming at me.
She's upset.
Listen, man, I get it, but it's for her safety and everybody else.
See, he's justifying her behavior.
We should have shut that down a long time ago.
If she would just shut up and listen, you think that woman listened to him?
He should have shut it down.
He's the man of the household.
You need to shut it down.
But he knows his woman better than anybody.
Why even bother?
The cops can't even shut that woman up.
Yeah.
That girl ain't going to hurt nobody.
Listen, I don't think she's going to hurt anybody either, right?
She's just mad.
But she's losing her mind.
So that's why she's in the back of the car.
I was going to talk to her, man.
I was just trying to see what's going on.
She's just mad.
I know how she is.
She just gets mad.
Can I help you?
No, it's okay.
It's okay.
Everybody was scared in there.
Okay.
I get it.
Okay.
White woman had to put up some music.
She asked you to call?
Okay.
I'll wait until you're done with him then.
She asked you to call.
So what happened?
So she wanted to take out $5,000.
She had her debit card and her credit card.
So our system kind of has some security measures in place when it's a larger amount.
And I asked for either the debit card with PIN, which she said she didn't have, or her phone number to send a passcode, and she didn't.
She said she didn't have it, she wasn't gonna go get it.
Oh my god, did she have her id with her?
She had her id, okay.
She had her credit card, okay.
So she gave you id and a credit card, but your system has secondary measures because of the large amount yes, and with fraud being really bad.
So why did she want us called?
So it had nothing to do with her being black.
Yes.
Whenever you take a large sum of money out of the bank, they'll send a code.
Yeah, they did it second year.
Yeah, yeah, yeah.
What did she say?
She wants you to make me give you a price for money.
I see.
Sports watch.
So was that all the money in their account?
That's what we were told.
I thought they had more than that.
Okay, okay.
All right, all right.
Thanks.
1924.
Yeah, but she was being difficult about it.
Okay, all right.
We'll be back then.
Thanks.
Yeah, because she only sees racism.
I understand what you do.
I just, I just, I got an uncle.
Where's the sheriff?
Yeah, listen, I would have just talked to you guys just like this, just like this.
I'm telling you, she's hot.
I get it.
She's upset.
Yeah, I get it, man.
You're a little bit hot, too, man.
I am because my wife.
Hey, man, listen, listen.
We've been together 40 some years.
I know, man.
You guys aren't going to break up after this, right?
That ain't the point.
She's been, she came for, because she was losing her mind.
She didn't get her money.
Because she was screaming, man.
I would have just talked to her just like this if she wasn't losing her mind all in my face, right?
I'm not trying to fight nobody today.
I came to work, just like you go to work every day, man.
I'm not trying to fight nobody for no reason.
That's disorderly.
Yes, that was 100 disorderly.
Yes, that was what was just screaming yes, screaming.
So yeah, y'all should know by now.
Black people we loud in public.
They don't, we don't feel like that's disorderly, that's just made.
That's just made black, that's a culture thing.
Yeah yeah, since in public is disorderly.
Yes for yelling.
Yes, i'm just telling you 845.
She's in the car.
You want to check on her.
Make sure she's good.
What's going on?
I'm just oh, and it was $5,000 out of my account!
And they made a big deal out of it!
Because I'm black!
So, she had her debit card and her ID on her.
But I guess they have secondary measures with a large amount like that.
That's crazy.
That a code has to be sent to the phone.
She didn't have it on her, and she wasn't going to go get it.
Yes.
Right, so right, so I'm just explaining how it got to where we're at.
All right.
She's worked in the bank.
Yeah.
Okay, for years.
Yeah.
She just can't believe today we still got to go get it.
It's because it was $5,000.
I get it, but she just can't believe it.
Yeah.
That's what this is.
I don't know how long she's been out of work in the bank, but that's their measures that they have.
I get it, but will you talk with me?
What's there to talk about?
I just want to try and talk through what happened.
There ain't nothing to talk about.
I came in here, asked for $5,000.
She asked me for ID, which I gave her to before I even asked for the damn money.
Then she wanted another ID.
I gave it to her.
She slipped her cuffs again.
Yeah, all right, we're gonna have to put these on stop you do whatever the want at this point I'm so tired of this damn bullshit Listen, what's your damn name Amber D?
Amber D?
Yep Listen, why'd you have to parade?
Oh, you got a man everything right?
What parade your leaders parade?
I don't have a leaders parade.
You got plenty of leaders I Think she's talking about that parade Trump threw Remember that raggedy parade he threw Five thousand dollars.
Just turn around.
Five thousand dollars.
I'm behind.
I'm locked up.
I'm under arrest at this point.
I don't give a damn.
You're under arrest at this point.
I really don't give a damn.
Stop resisting.
Stella, please.
All right.
This is for you.
I know.
The yelling across the parking lot ain't going to change anything.
Stella.
This is so stupid.
I had them call your butt.
We know.
I was trying to talk to you about all this, but you won't listen.
We're talking.
All she has to do is like calm down and talk about it.
They would take the cuffs off, take that secondary idea in there, your phone, whatever, so they could send you a code, get your money, go home.
You can still fix it if you just listen.
Hey, Keith, you're asking for a little bit too much.
Huh?
What else you want to talk about?
I don't want that.
I asked for $5,000.
She's already flexible enough.
Chanel, I mean, call my brother.
Call him.
I have to unlock that one.
Stop turning around.
I would have talked to you.
I'm talking.
I've been talking.
I came in here talking.
All I asked for was $5,000 to get on with my f***ing bag.
Yeah.
But yelling and being disorderly like this?
Oh, disorderly.
Thank you.
I appreciate it.
You don't know what that means or what?
Oh, no.
No, not at all.
All right.
Have a seat.
Have a seat.
Not at all.
Don't understand.
None of that bullcrap.
Get in.
Don't understand.
Get in the car.
I don't understand.
You're gonna get another break.
Break my legs.
I don't want to break your legs.
Just shoot me.
Why are you being a bitch?
Why are you taking me out of my no, take me out of my f***ing misery.
This is so stupid!
Why are you behaving like a child?
Are you serious?
Why are you behaving like a child?
A Saturday f***ing morning, all I wanted to do was get about my day.
And now I'm behind with some damn handcuffs for wanting $5,000 out of a bank account?
Are you serious?
Are you serious?
Do you think you would accept this behavior?
I was ahead.
Tell her, I gave her all the IDs she requested.
It is 2025.
I am black, can't have a damn piece of money, ain't allowed to withdraw it.
Are you serious?
You'd let me talk to her.
I'm not making sense.
No, no, honestly, I'm not making sense.
I didn't say that.
I'm black.
I come to the bank.
What ID?
I hand her my ID.
Asked for $5,000 out of my account.
She asked for an additional piece of it.
She said that you didn't give $6,000.
She lied.
I gave her my Chase credit card!
Are you going to let me talk?
I'm trying to tell you.
You just told me, she said I didn't give it to you when I did.
I gave her a second.
I'm trying to finish my sentence.
Go ahead.
You're only getting a partial sentence.
Go ahead.
So she says that you gave your ID and the Chase card, but that their system requires a PIN number, which you didn't have.
She didn't ask for a PIN number.
Let me finish.
She did not ask me for a PIN number.
Let me finish.
She never asked me for a PIN number.
Pin number.
You asked me for my debit card.
I said, I didn't have it on me.
Then she asked for a cell phone.
I don't want it to be dead.
Please do.
That's apparently what you want.
At this point, I'm behind handcuffs on.
On a Saturday morning, 61 years going on.
And I got handcuffs.
I ain't never been in no handcuffs.
He's 60 years old acting like this.
I think she might be bipolar.
You think?
Over trying to make a withdrawal.
Are you serious?
No.
Are you f***ing serious?
And then you got the nerve to come in there and try and bull guard me?
Get in the car.
Are you serious?
Come on, get in the car.
Trumped Up Charges And Cuffs00:01:12
No, we're not.
Oh, we're not talking then.
No, there's nothing to talk about.
Come on.
No, there's nothing to talk about.
We don't have nothing to talk about.
Hey, listen.
No, we don't have nothing to talk about.
If you slip your cuffs again, it don't matter.
You're going to be in more uncomfortable handcuffs.
Okay, just take me to jail.
We're planning on it.
I'm loving it.
Loving it.
What's your name, man?
This went from I could have talked to her and we could have worked this out to now she's arrested for disorderly, obstructing, and resisting arrest, okay?
Man.
What do you need?
They kind of talk to her.
Just give her a citation for disorderly or resisting arrest.