Kayla, a Metro PCS employee, allegedly stole $400 from customer Paula Tills via Cash App while the victim waited for a SIM replacement. Officers Torres and Johnson investigated the incident after Kayla used racial slurs like "smooth brain" and denied the theft, despite surveillance confirming the unauthorized transfer from Paula's device. With a prior history of credit card fraud, Kayla faced arrest following the confrontation, leading Paula to pursue wire fraud charges rather than just a refund, highlighting severe workplace security failures. [Automatically generated summary]
Transcriber: nvidia/parakeet-tdt-0.6b-v2, sat-12l-sm, and large-v3-turbo
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Police Read Rights00:02:02
Got a damn good shield on November 18th 2024 Police were called after a woman reported that $400 had been sent through cash app from her account to a store employee shortly after visiting a metro phone store for help with her phone here Hello, can I speak to you?
Perfect.
You have somewhere in mind.
I could already tell who's the guilty party.
You've already done you investigate.
I already know who's guilty.
I mean, she looked guilty.
Look.
We can step out front if that's okay.
Do you have a separate office or anything like that?
She said step out front because she doesn't want the other employee to hear what she did.
You think?
Okay, can we go step on here?
Okay.
Yeah, perfect.
That's fine.
Okay, I'm Officer Torres Uses Police Department.
Okay, this is Officer Johnson.
Okay.
We're over here investigating a theft.
So before I ask any questions or anything, I'm going to read you your rights.
Okay.
Okay.
Sounds good.
He already know you're guilty.
He read you your rights.
You have the rights to remain silent and to refuse to answer questions.
Anything you say may be against you, maybe used against you in the court of law.
You have the right to consult an attorney before speaking to the police and to have an attorney present in during questioning now or in the future.
If you cannot afford an attorney, it won't be appointed for you before any questioning.
If you wish, you can decide at any time to exercise these rights and not answer any questions or make any statements.
Do you understand each of these rights?
I've explained to you.
Okay.
How are these rights in mind?
Do you wish to talk to us now?
Yeah, okay, perfect.
Investigating The Theft00:07:58
So we are here investigating a phone.
We already did it.
I heard, okay, with one of your clients that you helped with a phone.
Okay.
It's an older lady.
Her name is Paula or Pauli.
Paula.
I work at a phone, so that's why.
Yeah, no, you're fine.
I guess those earlier.
Oh, you're playing dumb.
You forgot to cut someone just ripped off.
Here today, I have to read her statement.
She said that she came in here for a phone problem, saying that she cannot download any apps.
Okay.
She said that you told her that she has to get a brand new phone because I guess you can't put a SIM card in or some type of card to help her have more storage.
So she said that she gave her your phone.
She stepped outside to smoke a cigarette and that you went through her phone, went on Cash App, and sent her $400.
Her phone is right there.
She did it.
If that's because of my faking, she's talking about it.
She did a trade-in.
Yes, but I'm talking about you going through her phone on her Cash App, sending you $400.
No, I didn't do that.
Okay.
Well, do you have the picture?
Yeah.
You stupid.
Neanderthals.
Don't see just good to come clean.
Okay.
You mouth-breathing knuckle-dragger.
You didn't think you was going to get caught?
Yeah, look, she got one of them smooth brains.
You know, them brains are smooth and slick.
You know, a normal brain has got bruise in it.
Yeah.
You know, it's got them indentions in it.
Yeah, you got a bunch of wrinkles.
Yeah.
You know, her brain, no wrinkles.
Just smooth.
It's slick like a bowling ball.
It's got four, even got four holes in it.
What holes in the bowling ball?
Uh, three.
Three.
Well, she got three holes.
She got one of them bowling ball head brain.
Smooth brain individual.
Yeah.
Hey, everybody, before we get back to this video, don't forget about our new giveaway.
What I'm giving away.
Oh, yeah.
Ford Raptor Bronco.
No, Ford Bronco rapper.
10,000 cash.
Go to officialharttours.com.
Anything you purchase on the website, like Bemiphalen Blue, get you automatically.
And it win.
All right, shut up.
I want to see what this Neanderthal says.
No, there's no need to lie.
I got all the problem cause and evidence to prove otherwise.
So this is what she's showing us that was on her phone from her Cash App.
All right.
Would you agree?
I'm saying...
Yeah, that's you.
Okay.
All right.
Confirming.
This is what was sent from her phone to your cash app.
And it shows.
All right.
And it shows right here.
How did that happen?
Paula Tills, which is our victim payment received.
All right.
And I didn't receive it.
You did.
There's $400 that went to your bank account on Cash App.
$466.
Okay.
You already had $66 before that.
I didn't even see that come in.
Man, she ain't even got a bowling ball brain.
This woman is brain dead.
She's playing stupid.
The one that did it.
So I just...
I did.
You can watch our camp.
We have cameras angle.
This is the MO.
I already looked up your Euro jail history.
Whoa, T-Mobile, you hiring criminals.
What he said?
He already looked up a criminal.
He said, yes, it's your MO.
Yeah, that's what she does.
I didn't even see that come in.
You're the one that did it.
So I just...
I did.
You can watch our camp.
We have cameras angle.
This is your MO.
I already looked up your Euro jail history.
Okay.
You've been arrested for, I mean, you can tell me.
Roger Eastland's credit card, identity theft, all the above.
You're a criminal.
Probably causes.
That's exactly what you just did.
Okay.
I'm going to go contact my supervisor and we'll go from here.
Okay.
Are you the manager?
Yeah, I'm the official.
Okay, perfect.
You're the district manager.
I'll talk to you on here.
I'm not sure if you already heard our conversation or not.
Okay.
So her name's Kayla.
Hey, you know what that saying around blacks never relax?
She gave her photo to her.
I'm going to go quote.
I'm going to go smoke a quick sig.
Getting her relaxed.
What was that quote again?
Around blacks never relax.
Man.
I mean, that is a beautiful quote.
Well, I don't think it's necessarily true.
What?
Kayla, right, Kayla?
Okay, so we're here investigating a theft that occurred.
Okay.
From...
So the complainant called in, okay, saying that she went to the store for a phone problem.
I guess there was no amount of storage on her phone to download apps that she wanted or she needed help out right now.
She told her that she needs a home new phone to do so.
I guess there's I'm not exactly where the policy is or how phones work, but she said she needs to go home the phone.
She's like, okay, no problem.
No problem.
I guess the complainant gave Kayla her phone.
She came out here to smoke a cigarette, the complainant.
And while doing so, Kayla went on her phone, went on her cash app and sent her $400.
Actually more than that.
$400 actually went through and it was processed to access.
I think she tried $500 another time.
Which is really silly because her cash app has her whole face on it.
So you guys have to confirm this.
Yes.
Okay.
Yes.
When?
It happened today.
Cash app's time is weird.
It said 9:18 p.m.
Obviously, it's 7:21, but she gives the address.
Um, we confirmed she showed us the screenshot of the cash app.
We looked her up on LCSL website, and this is her ML fraud at least as a credit card, um, identity theft, so on and so forth.
Is she getting arrested?
Yes, right now, not at this moment.
I'm gonna contact my sergeant.
I'm gonna let him know what's all happening, and we'll go from there.
Okay, am I able to speak to her?
Of course, uh, just give it just give me one second, okay?
I'll let you speak to her.
Alrighty, I'll be right back.
Okay, that's my district manager in my house.
Yes, yes.
She has been here all day.
She wasn't even here when the lady came.
We was all in the front.
You expected to do.
If she pulled up the camera, she was standing right there.
We got a store full of customers.
Okay.
Well, I'm not sure who else would go through her phone besides you.
Me and her both were.
I'm not saying she did it, but we were both doing her devices.
We both helped the lady.
Okay.
Do you want to send back the victim back her money?
Yes.
All right, let's go ahead and do that.
Speak to that black woman.
She got black fatigue.
Black cops got together.
When she's doing that, I guess the district manager wants her to close out her stuff for the job.
Okay, I was asking her if she wanted to because we didn't know what was going to happen.
So I had something that she wanted to close.
Yeah, and I think that's what she wants you to do.
Yeah, so if you can stay tuned tensor with her, I'm going to call the victim back.
Okay.
See what she wants to do now.
Okay, okay.
Then we'll go from there.
But I want to see a picture of yourself.
Yeah, I'm trying to see where it came from.
She's still playing Don.
What is that?
2L?
1AL?
3L.
2.
Yep, Paula.
T-I-L-L-I-I.
Yep.
Closing Out The Job00:07:46
That's fine.
It's right out the back door and everything.
Whoever's supposed to be.
No, they, I believe my mom got an extra key.
Howard, what you have to do.
Howard, Cole.
Y'all might have to be lying faster than I'm being risky.
1929.
They say Phil.
They say a customer that came in here today.
Well, we had a small full customer.
Even my boss has been here all day.
My boss is going to be helping you with the same heads.
Wow, why shouldn't that handcuffs?
No, my boss, there's nothing to tell.
My boss is standing right there.
She's the one that helped me get the transaction.
Come on, I don't know.
I'm going to take the keys.
I'll give them to your manager.
No, that was my keys for my car.
No, I'm going to take them with me.
Oh, you're going to take these with you?
Yeah.
Okay.
Okay.
That's fine.
Yo, those are my car keys.
I was leaving with the message.
I got a brand.
Oh, I got two phones.
Yeah.
Okay.
You don't take your wash off or anything?
Y'all want it?
You want that to go with your mom, too?
Yeah, let me just go this in my car real quick.
Man, y'all in this woman dig holding a car.
You're bringing both those phones with you?
Okay.
I'm sorry, my arm's mother.
There's no way I can get a criminal citation.
Like I said, that would have been the best scenario for you, but unfortunately, police went to the victim's residence where she told officers she wanted the suspect arrested and her money returned.
Tase the hell out of her when you get there.
That is weird.
Taze the hell.
Yeah, because normally if they're asking you to switch out your phones and stuff, they'll ask you to delete or reset your own phone.
And she never did okay.
Nope.
Nope, she did not.
Okay, so one question for you.
Okay, what would you like to be done?
I want to leave that.
Okay.
There you go.
So I'm assuming you want to prosecute if she is found.
Yes.
Yes.
Okay.
Alrighty.
Well, we'll be right with you, okay?
Just hang on to that.
Okay, I'm going to get you a statement.
You use this 57 microns.
Taze the hell out of me.
I can take my chrome.
Yeah, that's fine.
That's fine.
You better cooperate with us.
And you can just hit mom.
Yeah.
Hello.
Mom, my car is in the bay.
Okay, but um, so so what happened?
The lady say I cashed out myself, but me, my boss, and we had a store full of customers.
We was standing.
She was standing right there the entire time.
So, okay, but if ain't no proof, you cashed out yourself, her money.
That's that's what she said when all I was doing was setting up her devices.
Okay, but wait a minute.
So if do you did it show that you cashed out yourself?
Yeah, it was on my cash app.
Okay, well, then you did that.
No, I did not.
How?
Hang on, I don't even know.
Excuse me, man.
This is also Torres East Police Department.
Yes.
Hello, man.
Yes, man.
Your daughter's going to be arrested for theft, okay?
I mean, it just, I know, I'm sure you understand.
What she's telling you makes no sense.
She went to the victim's phone, went onto her cash app, and sent herself $400.
Okay?
Okay.
All right.
But I guess she tried $500 after that, but that's when the bank declined that because they thought something was fishy.
Did she realize it was...
Okay.
All right.
So, but she did send the money back to the victim.
Okay, but the victim was very...
You know, she said if the suspect was apprehended, then she wants them to go to jail.
All right, so that's all that we have, okay?
She'll be able to call you back in the jail.
I think they can give her three numbers to contact us, okay?
Okay, all right.
All right, you have any questions for me, ma'am?
Uh, no, thank you.
All right, bye-bye.
Can you, um, yes, uh, charge you?
Sounds like she got a good mama.
Yeah, she got a damn good mama.
I don't think there's some what you charge him with theft.
I think that's wire fraud.
Like bank fraud.
Yeah.
Yeah.
Yeah, yeah.
Um, I'll let you know at the jail, okay?
Um, how's your mom gonna uh you can they got an extra follow-up extra spare key?
Okay, all right, perfect.
We'll come over here.
All right, she good.
This woman's a sociopath.
She's still laughing and like it's no big deal.
How do you think you was not gonna get caught?
I don't know.
So I'm thinking that.
That's like walking into a bank with no mask on and say, give me $400 with a gun in your hand.
It ain't that simple.
What?
It was much...
Her crime was much more nuanced than that.
I think she took a Sims card out of her.
No, that's not what happened.
Well, you spread it still.
You didn't hear what happened?
What happened?
She sent money from her phone to her cash app, and her stupid face is right there in the cash app.
I know that.
It is that simple.
I'm thinking she might have took the Sims card out of her phone and put another phone in there.
I don't think...
You think that bowling ball head got that much capacity to do some kind of crime like removing Sims cards and stuff?
You think she's an intricate criminal?
She could do all that intricate work.
No, Big Dumbass.
She outside.
Ooh, got a cash out.
I'm going to send myself some money.
She'll never know.
But your big, stupid face is right on the cash app.